ADVERTISEMENT

Starbucks stores will close nationwide next month in an unprecedented attempt to fix a company crisis (SBUX)

Starbucks is closing all US stores on May 29 after an incident in which two black men were arrested in a Philadelphia location.

  • The closure comes after footage of the
  • Nearly 175,000 Starbucks employees will participate in the training, which will cover issues such as "implicit bias" and "conscious inclusion."
ADVERTISEMENT

Starbucks is closing all its stores nationwide on May 29 after an incident in which two black men were arrested at a Philadelphia location.

The coffee giant on Tuesday announced plans to close all US stores for the afternoon of May 29. Starbucks said in a statement it plans to "conduct racial-bias education geared toward preventing discrimination in our stores."

"The training will be provided to nearly 175,000 partners (employees) across the country, and will become part of the onboarding process for new partners," Starbucks said in a statement.

ADVERTISEMENT

The training will cover topics such as "implicit bias" and "conscious inclusion."

Kevin Johnson, Starbucks' CEO, was forced to apologize this weekend after a video of two black men being arrested at a Philadelphia location of the coffee chain went viral. Employees called the police when the men refused to leave the Starbucks after asking to use the restroom without having purchased any drinks.

"I've spent the last few days in Philadelphia with my leadership team listening to the community, learning what we did wrong and the steps we need to take to fix it," Johnson said in a statement. "While this is not limited to Starbucks, we're committed to being a part of the solution. Closing our stores for racial bias training is just one step in a journey that requires dedication from every level of our company and partnerships in our local communities."

This will mark only the second time that Starbucks has closed all locations for training efforts. The last time the company did something similar was in 2008, when the then struggling chain shut down all US locations to retrain employees on improving the "Starbucks Experience" by boosting technical abilities and customer service.

Starbucks said it was working with a number of experts to develop the curriculum for the training. Bryan Stevenson, founder of the Equal Justice Initiative; Sherrilyn Ifill, president of the NAACP Legal Defense and Education Fund; Heather McGhee, president of Demos; former US Attorney General Eric Holder; and Jonathan Greenblatt, CEO of the Anti-Defamation League, will be among the experts consulted, according to the company.

FOLLOW BUSINESS INSIDER AFRICA

Unblock notifications in browser settings.
ADVERTISEMENT

Recommended articles

10 best airports in Africa in 2024

10 best airports in Africa in 2024

10 most expensive cities in Africa in 2024

10 most expensive cities in Africa in 2024

Illegal money changers adapt to Zimbabwe's ZiG currency rollout

Illegal money changers adapt to Zimbabwe's ZiG currency rollout

Zimbabwe's ZiG currency printing contingent on reserve sufficiency

Zimbabwe's ZiG currency printing contingent on reserve sufficiency

The global workforce is set to collapse without Africa

The global workforce is set to collapse without Africa

500 millionaires fall off in Kenya - here’s why

500 millionaires fall off in Kenya - here’s why

Top 10 African countries with the most centi-millionaires in 2024

Top 10 African countries with the most centi-millionaires in 2024

7 most influential Africans in the world 2024 -TIME

7 most influential Africans in the world 2024 -TIME

5 African countries with the least expensive freelancers

5 African countries with the least expensive freelancers

ADVERTISEMENT