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Apple's chief tries on role as ambassador from silicon valley

SAN FRANCISCO — Apple’s chief executive, Tim Cook, may be the leader of the world’s most valuable public company, but lately he has had to act a lot like the tech industry’s top diplomat.

In March, at a major summit in Beijing, he called for “calmer heads” to prevail between the world’s two most powerful countries.

In a trade and technology showdown between the United States and China, Apple and Cook have a lot to lose. With 41 stores and hundreds of millions of iPhones sold in the country, there is arguably no U.S. company in China as successful, as high-profile and with as big a target on its back.

Since he took over Apple from its co-founder, Steve Jobs, in 2011, questions about whether Cook, 57, could re-create the magic that led to the iPod and iPhone have persisted. For Cook, the analogous breakthrough — and potentially his legacy as the heir to Jobs — has come not from a gadget, but from a geography: China.

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Under Cook’s leadership, Apple’s business in China grew from a fledgling success to an empire with annual revenues of around $50 billion — just a bit under a quarter of what the company takes in worldwide. He did this while China was tightening internet controls and shutting out other U.S. tech giants.

Now, with the Trump administration saying Friday that it would move ahead with tariffs on $50 billion of Chinese products, and China having threatened retaliation, Apple is stuck in the middle.

The Trump administration has told Cook that it would not place tariffs on iPhones, which are assembled in China, according to a person familiar with the talks who declined to speak on the record for fear of upsetting negotiations. But Apple is worried China will retaliate in ways that hamstring its business, according to three people close to Apple who declined to be named because they were not authorized to speak publicly.

Apple fears “the Chinese-bureaucracy machine is going to kick in,” meaning the Chinese government could cause delays in its supply chain and increase scrutiny of its products under the guise of national-security concerns, according to one person close to the company. Apple has faced such retaliation before, another person said, and Reuters reported Ford vehicles are already facing delays at Chinese ports.

There is also concern that Apple could face reprisals for legal and regulatory efforts in Washington that have made it difficult for the Chinese tech giant Huawei to sell its phones and telecom equipment in the United States.

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Apple executives and lobbyists in Beijing and Washington, led by Cook, have been trying to work both sides. They have fostered close ties to the administration of the country’s leader, Xi Jinping, an effort called Red Apple by employees at Apple’s manufacturing partner Foxconn, after the official color of the Chinese Communist Party.

At the same time, Cook has been pleading with the Trump White House to understand that a trade war is bad for the economy — and bad for Apple.

Cook, who knows a bit of Mandarin, has attended China’s most important political events in a critical year for Xi. Days after a Chinese Communist Party congress wrote Xi’s ideas and name into the constitution, elevating him to the same status as Mao Zedong, Cook joined a small group of U.S. and Chinese executives for a meeting where Xi lectured about innovation and reform.

Later, Cook attended China’s World Internet Conference, an effort by Beijing to create a Davos-like conference for technology. There he met Wang Huning, a new member of China’s standing committee — the party’s top leadership group — and an ideological force behind China’s deepening authoritarianism.

In March, just after an annual meeting of China’s rubber-stamp Parliament formally abolished presidential term limits, Cook attended a major summit that brings together Chinese policymakers and corporate leaders.

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Cook has long defended Apple’s presence in China as a way to help change the country from the inside. “Each country in the world decides their laws and their regulations. And so your choice is: Do you participate, or do you stand on the sideline and yell at how things should be?” he said at a Fortune event in China in December. “You get in the arena, because nothing ever changes from the sideline.”

Cook has also put in time in the halls of power in Washington. Last month, he visited the White House to meet with Trump and his top economic adviser, Larry Kudlow. Cook began by applauding new corporate-tax rules and reminded Trump that Apple said it would contribute $350 billion to the U.S. economy over the next five years, according to two people familiar with what Cook said.

Then Cook switched to explaining why he thought a trade war would reverse the new tax law’s progress, the people said. Cook told the president that tariffs were effectively a tax on consumers and that the trade deficit with China is inflated because of flaws in how it is calculated, one of the people said.

“He was very helpful in making some suggestions, and I might also add he loves the tax cut and tax reform,” Kudlow said on CNBC shortly after the meeting. “He says Apple is going to be building plants, campuses, adding jobs, lots of business investment. That was the first point he made to President Trump.”

Trump has also told crowds this year that Apple planned to build multiple factories in the United States. Apple has no plans to do so and has not publicly corrected him.

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Cook has found Cabinet members more accessible in the Trump administration than the Obama administration, according to a person familiar with the talks, and he has seen eye to eye with Kudlow, Treasury Secretary Steven Mnuchin and, on some issues, Commerce Secretary Wilbur Ross.

He has met with Robert Lighthizer, the U.S. trade representative, but they tend to disagree on trade issues, this person said, and he has avoided engaging with perhaps the administration’s most hawkish member on trade, Peter Navarro, a top adviser to the president.

Cook still sees an opening to engage on the trade issue because of disagreement inside the White House, and he doubts that a trade war — or Chinese retaliation against Apple — ultimately will happen, this person said.

“He’s willing to put a brave face on and work with the Trump administration because they probably have more at stake than any other tech company when it comes to China and the tariffs,” said Gene Munster, a longtime Apple analyst and partner at the investment firm Loup Ventures.

The specter of Chinese retaliation against Apple has increased since the administration targeted the Chinese tech company ZTE for breaking U.S. sanctions against Iran and North Korea. But the administration backed away from stiffer penalties this month and said it would fine ZTE $1 billion and install a compliance team picked by the United States.

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Other measures targeting China’s larger telecom champion, Huawei, could lead to new strains. Indeed, congressional pressure this year appeared to quash a deal in which AT&T would sell Huawei phones in America.

Apple, meanwhile, has a deal with China’s biggest telecom company, China Mobile, giving it a direct channel to nearly 900 million subscribers in China. The competition to sell smartphones in the country has become increasingly intense, with a number of other Chinese companies also offering high-end — but usually lower-priced — phones.

Cook’s frequent visits to China are part of Apple’s increased efforts to court China’s leadership, started in 2016 after the country suddenly removed Apple’s iTunes Movies and iBooks Store there.

Apple set up two research-and-development centers in China, made a $1 billion investment in the Chinese ride-sharing company Didi Chuxing, and created a new position, head of China, that reports directly to Cook. The company appointed Isabel Ge Mahe, who was born in China, to the role.

Apple also complied with Chinese orders to store its data on Chinese-run servers and to pull certain apps from its App Store, including The New York Times app and many that allowed Chinese users to get around censorship that blocks sites like Facebook and Twitter.

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The company has reason to fear retaliation. In 2014, the Obama administration indicted five Chinese military hackers, stoking tensions already high from leaks about U.S. surveillance from the former government contractor Edward Snowden.

Months later, Chinese regulators delayed approvals of the iPhone 6 for additional security reviews. Apple executives perceived the moves as retaliation, said people familiar with the matter, which has not been previously reported.

Apple’s primary leverage with the Chinese government is Chinese consumers’ love for Apple products, said Dean Garfield, head of the Information Technology Industry Council, a trade group that represents Apple and other tech companies.

However, Garfield added, Chinese consumers would also love Facebook and Google, two products blocked in China. “There are limits,” he said. “Xi and the National Party will do what’s in their interest.”

This article originally appeared in The New York Times.

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Jack Nicas and Paul Mozur © 2018 The New York Times

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