LuLaRoe is refunding customers following complaints about the quality of the company's clothing, as Business Insider reported earlier.
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How to get a refund from LuLaRoe for your ripped leggings
LuLaRoe is refunding customers following complaints about the quality of the company's clothing.
The policies include the "Make Good" program — which applies to purchases made between January 1, 2016 and today — and the "Happiness Policy," which applies to all future purchases.
Here's a breakdown on the specifics of each policy, and how customers can get a refund, credit, or exchange.
The " target="_blank"Make Good" program:
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- purchases of defective merchandise made between
- replacement, gift card, or cash refund
- If that retailer refuses to help them, customers can contact LuLaRoe through its
- " target="_blank"Make Good" website
- , and the company will connect them with another retailer who can process their claim.
- " target="_blank"Make Good" website.
The "Happiness" target="_blank" policy
- full refund, credit, or exchange.
- credit or exchange
- " target="_blank"Happiness Policy"
- The website
- contains a form for submitting claims.
- any time
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