That didn't stop CEO Jeff Bezos from dreaming big, however. At the time, Amazon had just started to expand its offerings beyond books. But Bezos was already painting then-outlandish visions of his customer-first website becoming the one-stop marketplace for everything.
Here are 8 predictions Jeff Bezos made in 1999 that are right on the money:
"We want to try and build a place where people can come to find and discover anything that they might want to buy online," Bezos said in an appearance on Charlie Roses talk show.
Bezos' vision in 1999 has become a reality. A 2018 poll conducted by NPR and Marist found that online shoppers are most likely to start on Amazon even before going on a search engine like Google.
"Strip malls are history."
Malls across the U.S. have been closing due to the "retail apocalypse" that's seen thousands of storefronts forced to shutter. A 2018 report from Credit Suisse estimated that 20 to 25% of malls would shut down over the next five years, indicating that there's still more truth to Bezos' quote from Wired .
Bezos predicted that physical storefronts would only survive if they could provide at least one of two core features: "entertainment value" or "immediate convenience."
Bezos said "entertainment value"' is why places like movie theaters won't die. "That experience is what you get when you go to movie theaters, and why you don't always rent movies, right?" Bezos said to Wired.
Like he predicted, many malls and retailers have looked at these two paths to stay relevant. Some have transformed their stores to offer high-tech experiences to get customers into their brick-and-mortar locations.
Meanwhile, Bezos wanted a piece of that "immediate convenience" world for Amazon which spurred him to buy Whole Foods and experiment with other physical retail stores.
"You can take care of the last mile of delivery yourself at any time," Bezos told Wired in 1999.
"Im a big believer in this notion of sort of appliances, that therell be lots of little things that are connected to the Internet ... therell be a whole bunch of things sort of connected to the network."
Shayanne Gal/Business Insider
It seems like Bezos predicted the smart home back in 1999. Amazon now offers countless of its own smart home devices , all Alexa-enabled, such as Echo speakers, plugs, clocks, microwaves, and home security systems.
In 1999, Amazon and Barnes & Nobles were seen as direct competitors in the book-selling business. "I bet you a year from now they will not consider us direct competitors," Bezos told Wired. "Clearly they do today, but were on different paths ... were trying to invent the future of ecommerce, and theyre just defending their turf."
While Barnes & Noble has largely remained a bookstore, Amazon counts books as just one product in its ever-growing marketplace. Perhaps in the early days of e-readers the two brands were seen as direct competitors, but the Amazon's Kindle has greatly outpaced Barnes & Nobles' Nook.
"Advertising is also a very valid model on the net. Theyre going to be able to make their ads more meaningful to customers by better targeting your ads, something thats hard to do in broadcast."
Personalized ads, using data from people's search and shopping histories, are commonplace today. As live TV consumption continues to decline, more and more money is consistently being put into digital advertising .
As of late 2018, Amazon was on track to becoming the third largest digital advertiser in the US behind Google and Facebook.
"Theres nothing more frustrating than having to wait two minutes for your computer to boot up ... by the time Ive waited the two minutes, Ive forgotten what I was going to do. So thats, I think, a very important technology. And people are working on it. That ones going to happen some time."
Bezos mentioned his gripe with the long wait time to start up his computer on several interviews in 1999. In an interview with Charlie Rose , Bezos guessed that computers would soon be equipped with what he referred to as "instant-on."
Between smartphones that give you answers in the palm of your hand and laptops that don't need to be turned off after each use, he nailed that one. Technology has never been so readily accessible.
Wireds 1999 profile outlined the Amazon CEOs vision for 2020: "The vast bulk of store-bought goods food staples, paper products, cleaning supplies, and the like you will order electronically. "
Amazon; Samantha Lee/Business Insider
Not every one of Bezos predictions have been wholly accurate, though.
Bezos discussed Amazon's use of customer data in an interview for CBS' "60 Minutes." In the segment, reporter Bob Simon says this startling line: "Bezos refuses to rule out selling the valuable information to other companies in the future. But he doesn't think his customers are concerned about the issue."
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