The National Transport Safety Authority (NTSA) has taken action after a viral video of a tout harassing and ejecting a woman from matatu surfaced onling, sparking public outrage.
NTSA takes action after outrage over viral video of Meru Shuttle crew ejecting woman and child from matatu [Video]
NTSA acts after pressure from the social media
In the viral video, the driver and conductor of the matatu, KBU 254G are seen rudely forcing the passenger to alight from the vehicle mid-way the journey before hurling insults at her and speeding off.
NTSA has revealed that following the ordeal that was captured on camera, the driver and the conductor of the vehicle KBU 254G had been summoned to the NTSA offices.
The statement from the authority read in part that "Our attention is drawn to a video where two passengers (lady and a minor) were ejected from the PSV for saying no to carrying excess passengers.
"NTSA wishes to inform the public that the Sacco officials have been directed to present the crew members to the authorities office in Meru County on Monday 11th March, 2019 at 9am".
A caption accompanying the video that went viral on Social media indicated that "The driver and conductor forced a mother and her child and out of the vehicle at Kenol (Murang'a) after she declined to squeeze on their seats so they can carry excess passengers".
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