Anthropologie was forced to cancel orders after selling $8,000 couches for free online (URBN)

pulse

September 21, 2017 7:02 PM

Anthropologie was forced to cancel orders after giving away thousands of dollars worth of couches for free.

On Thursday, Anthropologie's website was selling a certain type of couch for the extraordinarily low price of $0. Normally, these couches cost up to $7,798.

However, due to an apparent website glitch, the Edlyn Two-Piece Chaise Sectional was being sold for free — with just a $149 delivery charge.

A source confirmed to Business Insider that he successfully placed an order for the nearly $8,000 couch, and was only charged for shipping and delivery.

People immediately began celebrating the free couches on Twitter.

I have been won over by @An... @ Chris Bergstrom

PSA: Anthropologie is givin... @ tommy

But, the celebration was short-lived, with Anthropologie taking the page down.

@Anthropologie finally took... @ Lyndsay Cooper

Business Insider's source said that his couch order was cancelled 39 minutes after he received an order confirmation via email.

"The item(s) below reflect product(s) that are no longer in stock, or are cancellations that you have requested," the email reads.

On Twitter, people were not willing to accept the loss of free couches.

.@Anthropologie how can you... @ Megan McCarl

Hey @Anthropologie I'm gett... @ Sue Smith

Anthropologie told Business Insider that its terms of use include a policy that allows the retailer to refuse or cancel orders for products listed at "an incorrect price due to photographical error, typographical error, or error in pricing information from our suppliers."

"We sincerely regret that a technical glitch on our website caused some furniture pricing to be listed incorrectly," a spokesperson said in an email.

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