M-Pesa services unavailable after system upgrade

M-Pesa services were down for more than 10 hours over the weekend.

This comes after a 15 hour disruption for M-Pesa users from 10 pm on Saturday September 9 to 1pm on Sunday September 10 due to to a system upgrade.

Safaricom has been undergoing occasional system upgrades since June 30, a move that is geared towards adding new features and automating some functions to reduce the need for customers to make requests at its call centers.

"This upgrade paves the way for the next phase of M-Pesa and will enable the service delivers, even more, value for our customers and partners," Safaricom CEO Bob Collymore had earlier stated.

It is unclear how long the services will be unavailable.

JOIN OUR PULSE COMMUNITY!

Unblock notifications in browser settings.

Eyewitness? Submit your stories now via social or:

Email: news@pulselive.co.ke

Recommended articles

WATCH: Mudavadi addresses Bomas of Kenya gathering

WATCH: Mudavadi addresses Bomas of Kenya gathering

Parts of Nairobi experiencing perennial blackouts, Kenya Power remains mum

Parts of Nairobi experiencing perennial blackouts, Kenya Power remains mum

ANC inspect Bomas of Kenya ahead of 'earth-shattering' convention

ANC inspect Bomas of Kenya ahead of 'earth-shattering' convention

Kenya denies recognising Somaliland as an independent state

Kenya denies recognising Somaliland as an independent state

Esther Passaris in mourning after losing father, aged 79

Esther Passaris in mourning after losing father, aged 79

IEBC releases 2022 General Election calendar

IEBC releases 2022 General Election calendar

CCTV footage shows last moments of woman whose body was dumped at GSU Recce headquarters

CCTV footage shows last moments of woman whose body was dumped at GSU Recce headquarters

Radio host Njogu wa Njoroge abandons Moses Kuria for DP Ruto’s UDA

Radio host Njogu wa Njoroge abandons Moses Kuria for DP Ruto’s UDA

Mixed reactions after Uhuru banned trade of scrap metal

Mixed reactions after Uhuru banned trade of scrap metal