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After sample is collected and analysed, the registered traveller will be able to download his/her test certificate through a public portal that can be accessed at https://results.moh.gm/. The traveller will be required to enter both COVID-19 ID and phone number used during registration and sample collection to download their test certificate. In this regard all travellers are requested to proved a valid phone number during registration process as it will be required to retrieve a valid test certificate.
The results will be available from 24 to 48 hours after sample collection and only available to travellers who had returned a Negative test result. All printed/downloaded certificates will be subjected to verification at the Airport by airline officials and health authorities.
The Ministry of Health assures the public that, the platform is secure, reliable, and safe and has been developed using international standards of cyber security and data protection protocols. Travellers are thus encouraged to utilize the facility. The public is further reminded that, receipts in respect of payment may be requested at the airport during departure. Travellers are therefore urged to keep their receipt.
In conclusion, the Ministry of Health is soliciting the continuous support and cooperation of the public in its efforts to contain COVID-19. The public is encouraged to call the Ministry’s Toll-Free Number 1025 for more or other related information regarding how to access this service.
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Distributed by APO Group on behalf of Ministry of Health, The Gambia.