SGR officials make drastic changes to its services

juma chrispinus

September 22, 2017 9:15 AM

Kenyans now can do more on the SGR after the management...

Kenyans can now book and pay for tickets on Madaraka Express through their mobile phones after introduction of an SMS-based payment platform.

Kenyans using the Madaraka Express can book, pay or cancel tickets by dialing a USSD code ( *639#) from any phone, including a feature phone.

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The SMS based USSD code will also enable passengers to immediately make payments via MPESA to secure their tickets. The service, according to the Madaraka Express team, will be activated on Saturday 23rd September.

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Those seeking to buy tickets will be required to dial the code and follow a series of prompts that will enable them buy tickets to the Mombasa, Nairobi, Voi and Mtito Andei passenger terminals/destinations from the comfort of their locations.

Kenya Railways Managing Director Atanas Maina says the new platform will enable passengers to make up to 5 bookings at a go and will also allow Kenyans to purchase tickets up to 7 days in advance.

Kenya Railways has also said that the online booking portal will be available in a few coming weeks.

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juma chrispinus