What you should know about the M-pesa upgrade

Safaricom cautions


In a statement, Safaricom stated that the service will not be available for two hours on Friday 30th June 2017.

"M-Pesa services will be unavailable from 1 am to 3 am on Friday," the press statement read in part.

Confirming the report,  Safaricom CEO Bob Collymore noted that this will be in a bid to allow the company to upgrade its systems.

“This upgrade paves the way for the next phase of M-Pesa and will enable [the delivery of] more value for our customers and partners,” he said.

Other services that will be unavailable on July 5th  include: International money transfer services, KCB M-Pesa, M-Shwari and M-Kesho.

Safaricom added that users will also experience periodic system interruptions over the next three weeks.

According to firm, M-Pesa will be switching to a new mobile money transfer platform, likely to cause a 12 hour outage.

"A number of M-Pesa services will be withdrawn in the lead to the changeover," he mentioned.

The full implementation of the new plan will occur mid July.


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