One year after beginning a hardware business with my best friend, I found myself in an unexpected partnership that taught me the true value of working with the right people.
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My journey began as a humble hardware store owner, but it was through this venture that I discovered the transformative potential of collaboration.
Let me share with you the story of how we turned our modest hardware business into a thriving enterprise and how we found a new partner who enabled us to thrive.
My best friend, Samuel, and I had been inseparable since childhood. We shared not only a deep friendship but also a vision of creating a better life for ourselves and our families.
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Both our fathers worked in the construction industry which saw them pass down their industry knowledge to us and that is how we immersed ourselves in the business.
Right after university, with limited resources but boundless determination, we decided to venture into the world of hardware retail. It wasn't an easy path to tread, but we believed in our ability to turn this humble beginning into something substantial.
In the early days, Samuel and I faced numerous challenges. The competition was fierce, and sometimes meeting customer demands was hectic.
Samuel had an uncanny ability to source the best hardware products, while I excelled in customer service and business management. Together, we made the perfect team, and we were determined to succeed.
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But success in the world of hardware retail was elusive, and it often felt like we were running in circles. We needed something more, a breakthrough that could take our business to the next level.
There came a point in our journey where we hit a financial roadblock. We had ambitious plans to expand our inventory and expand our store to meet the high demand, but we simply didn't have the funds to make it happen. It was a daunting moment.
We knew this was a make-or-break opportunity, but without the necessary capital, our dreams seemed to be slipping away.
Onboarding a new impactful partner
That's when we discovered Safaricom’s Boost Ya Biashara. It was as if a door to endless possibilities had swung open before us.
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The platform proved its worth in boosting our business, and we believed it could be the lifeline we needed in this critical juncture.
It is more than just a feature; it is a lifeline through a service enabled on my Lipa Na M-Pesa Business Till. It ensures we can continue to acquire more stock through purchases using our till even when funds are not enough.
With the financial support provided by Boost Ya Biashara, we are able to realise our expansion plans.
We also no longer have to lose clients because we can’t meet their cement or steel demand, as we are secured with Boost Ya Biashara.
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